ITS and UVa logos for printed output

UVa Centralized Exchange Service

Connect to Your Exchange Account from an Apple Computer

This page provides configuration information on how to configure your Macintosh computer for use with the UVa Centralized Exchange Service.

Configure Your Mac for Your UVa Exchange Account

Before You Start: Requirements

Before attempting to configure your Mac for your UVa Exchange account, you must:

Upgrading to the Latest Software

The latest email program for Mac computers is currently Microsoft Outlook 2011 for the Mac. For optimal performance, maximum functionality, and greatest security, ITS recommends Outlook 2011.

If you do not have Outlook 2011 already installed on your computer, you can upgrade for free or at very, very low cost because of UVa’s partnership with Microsoft. See the Microsoft Software Chooser Wizard to help you identify what software you are eligible for, at what cost.

For most users at UVa, if you are upgrading your Microsoft Office on a University computer for work related to your job, then the license for upgrading is totally free!

How to Configure Outlook 2011 for Your UVa Exchange Account

How to Create a Profile in Outlook

  1. Open Outlook 2011 for the Mac. (Have another email program? See below.)
  2. From the Tools dropdown menu, select Accounts. Select Exchange Account.
  3. In the E-mail address: field, type your email address on the UVa centralized Exchange server. This address is your computing ID @eservices.virginia.edu (e.g., mst3k@eservices.virginia.edu).
  4. For the Method, select “User Name and Password.”
  5. When prompted for a username and password:
    • Username: eservices\your computing ID (e.g., eservices\mst3k).
    • Password: your Eservices/Exchange password (Don't know this password? You can (re)set it.)
  6. Make sure the box is checked next to “Configure automatically.”
  7. Click Add Account. Your account will be auto-configured. You may need to be patient if you have a large mailbox because it might take a bit to transition all the data.
  8. Make sure the box is checked next to “Always use my response for this server.” Then click Allow.
  9. View Best Practices When Using Exchange to learn about the other settings that UVa recommends.

Configuration Instructions for Other/Older/Outdated Email Programs

Entourage 2008 Web Services Edition (WSE)

ITS recommends upgrading your software from this email program for optimal performance.

Other Email Programs on Your Mac

These are not recommended for optimal performance.

For most users at UVa, if you are upgrading your Microsoft Office on a University computer for work related to your job, then the license for upgrading is totally free! For more information, see “Upgrading to the Latest Software”, above.

  Page Updated: Wednesday 2012-06-06 08:25:21 EDT

Standards & Policy

University of Virginia
Information Technology Services
2015 Ivy Road
P.O. Box 400324
Charlottesville, Virginia, 22904-4324 USA

UVa Help Desk: 434-924-HELP (434-924-4357) • 4help@virginia.edu

Page Updated: 2012-06-06; © 2013 by the Rector and Visitors of the University of Virginia.

The information contained on the University of Virginia’s Department of Information Technology Services (ITS) website is provided as a public service with the understanding that ITS makes no representations or warranties, either expressed or implied, concerning the accuracy, completeness, reliability or suitability of the information, including warrantees of title, non-infringement of copyright or patent rights of others. These pages are expected to represent the University of Virginia community and the State of Virginia in a professional manner in accordance with the University of Virginia’s Computing Policies.